We’ve all been there. You’re reviewing a safety investigation report, and the root cause is listed as "human error" or "failure to follow procedure." Does that actually help you prevent the next incident? Or does it just check a box while leaving the system exactly as it was? If you’ve spent time on the hangar floor or in an ops center, you know these labels aren't explanations; they’re dead ends. They tell us nothing about why a competent, trained professional made a specifi

Every company’s safety culture will change daily. This is due to the dynamic nature of employees interacting with one another on...